Returns & Exchanges

We want you to be completely satisfied with your purchase. If you need to return or exchange an item, we make the process simple.

How to Return or Exchange
To start a return or exchange, please visit trailsandal.com and follow the instructions provided. You can choose to exchange your item for a different size, color, or style, or request a return.

Condition of Items
Items must be in new and unused condition, with all original tags and packaging intact. We cannot accept items that show signs of wear or use.

Exchanges
If you’re exchanging an item, you can select a replacement from our current selection on trailsandal.com. Once your exchange is processed, you will receive confirmation.

Returns
For returns, once your item is received and inspected, your request will be processed, and you will receive confirmation of completion.

Additional Information
Certain items may not be eligible for return or exchange, including custom or personalized products. For more details, please refer to our guidelines on trailsandal.com.

We appreciate your business and are committed to ensuring you are satisfied with your purchase. For any questions or assistance, visit trailsandal.com for full support.